Every business should have a comprehensive disaster recovery plan. Unfortunately, because the idea of developing one can seem time-consuming and tedious, many entrepreneurs choose to go without one. Although it’s always best to have a complete plan, it’s better to have a few crucial pieces than nothing at all. So even if you can’t do everything, do something.

In the event that you and your colleagues aren’t able to get into the office to start the working day what do you do? What about if an event happens during the day and you are forced to leave your office in a hurry, allowing you no time to divert the phones before you leave?

The last thing people think about is how to route calls to another destination without needing to be in the office to divert the phones. However one of the most important things to perform in such an event is the re-routing of your business phones to another destination, ensuring no incoming calls are missed and your customers do not have any reason to think that your business is not running as usual.

With a disaster recovery plan for your business you can change your office phone lines to route to a destination of your choice in one quick, secure call. If you cannot enter your office, you can call one number to have your business telephone number instantly re-directed to another of your choosing without any hassle or worry.

If the disaster means that you are able to access a computer with internet access then you are able to login to a web-based portal where you can change the number to your preferred destination without the need for any 3^rd party intervention or telephone calls.

Ensuring that your business phone lines are looked after by a trusted telecoms company is step one in guaranteeing that you have no business down-time when a disaster occurs. Choosing a telecoms company that has a dedicated disaster recovery plan is essential, giving you assurance that in times of crisis you are not placed on hold with other callers but get through to a dedicated operator straight away who is ready to change the destination of your calls immediately.

So what do you need to do now? Call your current telecoms company and find out what disaster recovery service they have in place for your business. If they do not have anything in place then move providers, your business could close for days and cause you to lose clients. You need to ensure that your telecom provider cares as much for the welfare of your business as you do.